Privacy Policy

Privacy Policy

Last updated: January 7, 2026

Introduction

Active Skin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.activeskin.ae and make purchases from our store.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, shipping and billing addresses
  • Payment Information: Credit card details and payment information (processed securely through our payment providers)
  • Order Information: Purchase history, product preferences
  • Account Information: Username, password, and account preferences if you create an account

We also automatically collect certain information when you visit our site:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and other third parties who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [your email address]
Phone: [your phone number]
Address: [your business address]